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Refund Policy

 

 

Please read this policy carefully. This is the Return and Refund Policy of https://bobbycars.com

 

1 – CHANGES TO OR CANCELLATION OF ORDERS

 

1.1 Any major changes made by the Client to an order after the contract has been concluded shall entitle BC Automotive Consulting LLC or its affiliate company Bobby Cars to either modify the quoted price and/or term of delivery or refuse to execute the order. In the latter case, the Client shall pay for the work already performed.

1.2 Cancellation of an order by the Client shall entitle BC Automoitve Consulting LLC or its affiliates Bobby Cars to claim payment of any work already performed for that order as well as compensation for hours spent on research for the remainder of the order. BC Automoitve Consulting LLC or its affiliate Bobby Cars shall make the work performed available to the Client at the latter’s request, but shall accept no responsibility for its quality.

1.3 If BC Automotive Consulting LLC or its Affiliate Bobby Cars has reserved time for the execution of the order, it may charge the Client 50% of the fee for the non-executed part of the work.

1.4 Quoted prices shall apply only to services conforming to agreed specifications.

1.5 BC Automotive Consulting LLC and it’s affiliate BobbyCarts shall be entitled to raise the agreed price if it is forced to perform more work or incur more costs than might reasonably have been foreseen on the conclusion of the contract as a result of having to work with very difficult or unclear specifications, for example, or faulty files or computer programs supplied by the Client. This list of examples is not exhaustive.

1.6 Payment for services supplied under the contract are due prior to commencement of work or, if agreed by BC Automotive Consulting LLC and its affiliate Bobby Cars, in staged payments for bulk material (or within any other term fixed by BC Automotive Consulting LLC or its affiliate Bobby Cars in writing). Payment shall be net and in full – without any discount, set-off, or suspension – in the currency invoiced. If payment is not made by the due date, the Client shall be in default – immediately and without notice of default being required – as well as owing the statutory interest on the invoice amount from the due date until full settlement.

1.7 In case of rejection from agency/university, BC Automotive Consulting LLC and its affiliate Bobby Cars. will refund 100% money to the customer. The refund is subject to written proof from the concerned client or agencies.

 

2- COMPLAINTS AND DISPUTES

 

2.1 If the Client has any complaints about the service supplied by BC Automotive Consulting LLC or its affiliate Bobby Cars, it shall submit them in writing as soon as possible, yet never later than 24-hours after receiving the said service. Lodging a complaint shall not release the Client from its obligation to pay.

2.2 If no complaints are made within the term fixed, the service shall be deemed to have been fully accepted, and BC Automotive Consulting LLC or its affiliate Bobby Cars shall only act on complaints if it sees fit to do so. BC Automotive Consulting LLC and its affiliate Bobby Cars changing any part of the service including translated or edited text at the Client’s request shall in no way constitute an acknowledgment on the part Bobby Cars of having supplied an inferior service.

2.3 In the case of a valid complaint, BC Automotive Consulting LLC and its affiliate Bobby Cars shall be granted a reasonable period of time to improve or substitute the service. If BC Automotive Consulting LLC or its affiliate Bobby Cars cannot reasonably be expected to perform the required improvements or substitution, it may grant the Client a partial refund.

2.4 The Client’s right to complain shall lapse if the Client has itself edited or has hired others to edit the part or parts of the service concerned in the complaint, regardless of whether it has subsequently supplied the service to a third party or not.

2.5 The client understands that we are not a dealer and we do not guarantee and operation or condition of the product. We make every effort to inform the client of the steps needed to complete the transaction and if the client is unwilling to meet these requirements this does not constitute a failure of service.

 

 

We recommend contacting us for assistance if you experience any issues with our services.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

By phone number: 857 385 8665

By email: support@bobbycars.com

By visiting this page on our website: https://bobbycars.com

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